Applications · Infrastructure · Network · Security
Observability and security, from code to cable.
One OpenTelemetry-native platform where the teams that keep your systems running and the team that keeps them safe work from the same data. Every workspace, on every plan, gets its own database.
Free plan: 1 workspace, 3 users, 1 GB of telemetry a day and 7-day retention.
Two teams, one estate
Operations and security, working from the same data
Most teams point separate tools at the same hosts, clusters, cloud accounts, firewalls and switches. Tracix gives operations and security one collector, one isolated database and one alerting engine, so a signal on one side is context on the other.
Observability
Keep it running
- ApplicationsTrace every request, profile hot code paths and see what real users experience.APM & distributed tracing · Continuous profiling · Database monitoring · Real user monitoring · Synthetics & endpoint experienceExplore applications
- InfrastructureHosts, containers, Kubernetes and cloud accounts, with the logs they produce.Infrastructure monitoring · Kubernetes & containers · AWS, Azure and GCP · Log management & pipelines · Metrics explorerExplore infrastructure
- NetworkDevice health, traffic, topology and configuration, in the same place as your apps.Network device monitoring · Discovery & topology · Flow analysis · SD-WAN · Configuration managementExplore network
Security
Keep it safe
- Detect and respond3,665 SigmaHQ rules mapped to 170 ATT&CK techniques, triaged by AI and answered through 25 approval-gated actions.Threat detection · SOC triage agent · 35 security playbooks · Cases & SOC ledgerExplore detection and response
- ExposureKnow what runs, which advisories match it and what it could reach.Software inventory & SBOM · OSV matching with KEV and EPSS · Attack paths · Cloud security postureExplore exposure
- ComplianceEvidence for your own audits, built from records the workspace already keeps.Selected PCI DSS v4.0, SOC 2 and ISO 27001:2022 controls · Hash-chained evidence packsExplore compliance
Shared by both teams
Tracix Collector
OpenTelemetry distribution with fleet management
Isolated workspaces
Own namespace, database and DNS name
Monitors & alerting
One engine for a slow service, a failing port or a security match
Anomaly detection
Seasonal baselines that score what is unusual
Problems & cases
Related alerts in one problem, the response in one case
APIs & as code
Monitors, dashboards and detections as code
Two stories, one estate
Whether something breaks or someone breaks in
Both stories run through the same Kubernetes pool. Tracix keeps the evidence together from the first signal to the last approval, so nobody has to rebuild the story in a chat thread.
When something breaks
Follow a problem from the code to the cable
- 01 · DetectThe checkout SLO starts burningA burn-rate monitor pages on-call before customers notice.SLOs · On-call
- 02 · CorrelateSignals become one problemThe latency spike, the port errors and the config change land in one problem, not three tickets.Problems
- 03 · ExplainBrain names the likely causeAn MTU mismatch from change 4821, with links to the trace, the port and the diff.Brain
- 04 · FixA reviewed rollback goes outNCM drafts the rollback, checks it against policy, and a collector on your network applies it after approval.Configuration management
- 05 · VerifyRecovery is measured, not assumedSynthetic checks and the SLO confirm the fix, and the case closes with a full timeline.Synthetics · Cases
When someone breaks in
Follow an intrusion from the first event to an approved response
- 01 · DetectA SigmaHQ rule catches a reverse shellIt fires on pool-b-node-3, from Linux endpoint events the collector already sends.Threat detection
- 02 · TriageThe triage agent returns a verdictMalicious, 0.93 confidence, routed to the incident lane with its evidence cited.SOC triage agent
- 03 · ScopeAttack paths show what it could reachPick the host and see everything it reaches within six hops, with the evidence for each.Attack paths
- 04 · RespondContainment waits for an adminA proposal to contain the host through CrowdStrike runs only after an admin approves exactly what was proposed.Response & playbooks
- 05 · RecordEvidence that holds up laterThe case chains its evidence by hash, and every action lands on a ledger you can verify.Cases · SOC ledger
- Commander
- m.reyes
- Responders
- j.chen, a.okafor
- 14:04Opened the case from PROB-2214 with 4 alertsa.okafor
- 14:05Switched to incident mode · commander m.reyesa.okafor
- 14:07Brain points at change 4821: MTU 9216 on the core-sw-02 uplinks, peer still at 1500j.chen
- 14:10Rollback CR-1052 approved, deploying through collector ams-edge-01j.chen
- 14:13Response status: active → stablem.reyes
- 14:16Checkout p95 back to 182 ms, burn rate normalm.reyes
Detection rules come from the SigmaHQ project under the Detection Rule License 1.1. MITRE ATT&CK® is a registered trademark of The MITRE Corporation.
Anomaly detection
Machine learning that watches for both teams
Anomaly jobs learn the usual range of each series, with daily or weekly seasonality, and score what falls outside it from 0 to 100.
- Metric jobs page on-call only when an anomaly lasts, and a gap in the data never counts as recovery.
- Rare-value, population, log-pattern and fleet-outlier jobs raise leads: the value that never shows up, the host unlike its peers, the log line nobody has seen before.
- Backtest a job over up to 30 days before you save it.
- Every workspace runs its own anomaly worker.
Tracix Collector
Install once. Both teams get their data.
The Tracix Collector is an OpenTelemetry Collector distribution with fleet management built in. Run it on Linux, macOS, Windows, Kubernetes or Docker, and the same agents send what operations and security both need.
- Policies push configuration to groups of agents, and every change is a new, signed revision.
- Linux process, file and network events feed threat detection, with no second agent to roll out.
- The software inventory of running Linux apps, containers and pods is matched against OSV advisories, with KEV and EPSS beside each match.
- Discovery finds SNMP devices across CIDR ranges and inventories AWS, Azure and GCP.
- Standard OTLP in and out, so your existing SDKs keep working.
Isolated by design
Every workspace gets its own database. On every plan.
Each workspace runs in its own Kubernetes namespace with its own ClickHouse database and DNS name. Your telemetry never shares a database or a storage bucket with another customer's, and your lifecycle rules decide when it moves to cold storage or is deleted.
Single sign-on and SCIM
Provision people from your identity provider and keep access in step with it.
Multi-factor authentication
Authenticator apps with backup codes for every member.
Built-in and custom roles
Owner, Admin and Member, plus custom roles across 52 permission surfaces.
Credential vault
Device credentials stay in the vault. Agents get a scoped, short-lived grant per job.
Audit trail
Policy, agent and configuration changes are recorded with who, what and when.
Data lifecycle
Hot and cold storage tiers, scheduled deletion and legal holds.
Scoped API keys
Give scripts and CI jobs only the access they need.
Custom domains
Serve a workspace from a domain you own, with a managed certificate.
Brain
An analyst for both teams that asks before it acts
Brain answers questions about a slow service or a security alert in plain language, explains with links to the evidence, and turns a fix into a workflow that runs only after the right person approves it.
Ask
Query logs, metrics, traces, devices and alerts in plain language.
Triage
Turn on the SOC triage agent and each firing alert gets a verdict, a confidence and a lane, citing evidence.
Automate
Build workflows and agents on a typed graph, with Auto-Fix proposals.
Govern
Decide which agents can act, on what, and with whose approval.
Bring your own model: Anthropic, OpenAI, or an OpenAI-compatible endpoint you host, such as Ollama or vLLM.
Meet BrainWhy did checkout slow down at 14:02?
Change 4821 set MTU 9216 on the core-sw-02 uplinks at 14:02. The peer port on dist-sw-07 is still at 1500, so large frames are dropped. checkout-api p95 rose from 182 ms to 611 ms within a minute.
Trace 4f1c9acore-sw-02 Gi1/0/24Change 4821Integrations
Works with the tools both teams already run
238 data collection integrations ship with 146 dashboards and 125 log pipelines, and 1,152 action packs let workflows act in the tools your teams use. Upstream OpenTelemetry SDKs and the protocols your estate already speaks, from SNMP and IPFIX to Syslog, cover the rest.
Browse all integrationsSee your own estate in Tracix
Start on the Free plan in a few minutes, or book a demo and we will walk your operations and security teams through your environment.